Returns

We want you to be happy with your purchase. If there is an issue, please reach out to us so we can do our best to make it right.

Email: hello@mcconnell-design.com
Phone: (415) 548-5721

Returns requested within 7 days of delivery are eligible for a refund to the original form of payment, minus return shipping costs. Prefer store credit? Choose store credit within the first 7 days and we’ll provide complimentary return shipping.

After 7 days, returns are eligible for store credit, with return shipping deducted from the credit amount.

Please email us to initiate a return. All returns must be received within 30 days of delivery. Returned items must be unused and in their original condition.

Furniture & Oversized Items: Furniture and oversized items may be returned within 7 days of delivery for store credit only. Customers are responsible for all shipping costs.

Final Sale, Warehouse Sale, and special-order items are not eligible for return.